Contact Information

Name: Steve Gilleland

Phone: (614) 325-9754

Email: [email protected]

Website: indigov.com

Citizen Engagement Platforms

State Participating Addenda

A Participating Addendum (PA) is generally used by a state Chief Procurement Official (CPO) to establish a state contract tied to a specific NASPO ValuePoint master agreement. The PA identifies unique terms and conditions specific to a state and identifies state agencies and other eligible entities in the state that are authorized to participate in the agreement. A state CPO may issue PAs that allow participation as follows:

  • Statewide – provides for participation by all state and local government agencies and other eligible entities within the state
  • State only – provides for participation only by state agencies
  • Other eligible entities only – provides for participation by local government agencies and other eligible entities, but prohibits participation by state agencies
Please review the Participating Addendum for eligibility details.

    Completed PAs

For questions related to participation in NASPO ValuePoint master agreements, please contact the Cooperative Contract Coordination team at [email protected].

Other Eligible Entity Participation

For states that do not use a Participating Addendum, or use a Participating Addendum covering only certain entities, other eligible entities may participate in a master agreement as described in an Eligible Entity Participation Document provided by NASPO ValuePoint.

Please review the Eligible Entity Participating Document for eligibility details.

For questions related to participation in NASPO ValuePoint master agreements, please contact the Cooperative Contract Coordination team at [email protected].

Indigov

Expiration
09/14/2026
Inception
09/15/2021
Download Model PA

Description

Master agreement # AR3757. Awarded categories: 1 – Platform Management and 2 – Customer Engagement.

Indigov is the next-generation constituent management and correspondence platform for public officials and their staff. More than 1,500 Congressional staffers use Indigov every day to centrally manage constituent casework and correspondence from mail, email, SMS, social media, phone, and more. We support elected officials who serve more than 100 million people, and can now communicate with those constituents in a more meaningful, modern way. The cloud-based platform reduces average response time from months to minutes and saves staffers up to two hours each day. It is accessible from any mobile device. With Indigov’s value-add items such as data layering and websites, we help elected officials transform their constituent experience.

Communications & Outreach: Use Indigov to respond to inquiries from across your channels and to create, approve, and send messages to targeted lists.

Casework: Use Indigov to track every message related to a constituent’s case on one screen, and update it from your computer, tablet, or phone.

Mass Email Response: Use Indigov to sort, batch, and auto-respond to incoming robo-mail with plain-language rules and just a few clicks.