Forrester Research, Inc

This master agreement includes:

- IT business advice, objective IT research, and IT data that is thematic, prescriptive, and executable, and that provides a comprehensive perspective on the rapidly changing IT environment;
- Access to an online database containing IT research articles;
- Response to over-the-phone inquiries regarding published articles and direction on other available resources;
- Advisory services regarding strategic and tactical planning for customer’s IT policy development; and
- On-site workshops, advisory engagements, and conferences on IT related topics.