Solicitation Information

On-Demand Remote Interpreting (OPI and VRI) and Document Translation

Lead State: New Mexico
Contact Info: Travis Dutton
Solicitation Number: 90-000-18-00003
Release Date: 2019-01-28
Close Date: 2019-03-12
Download RFP

The NASPO ValuePoint RFP for On-Demand Remote Interpreting was released by the State of New Mexico on January 28, 2019.  The RFP is scheduled to close on Tuesday, March 12, 2019 at 3:00 p.m. Mountain Time and is number 90-000-18-00003.

The purpose of this Request for Proposal (RFP) is to establish Master Agreements with qualified Offerors to provide “as-needed” Telephone Based Interpreter Services. The Contractor(s) will provide over-the-phone language interpreter services for customers and their clients who need immediate interpreter assistance. These services are required to assist Limited English Proficiency (LEP) clients uncomfortable speaking English, or whose English is not clearly understood. Immediate Telephone Based Interpreter Services will facilitate communication between clients and customers at a service provider facility when an on-site interpreter is not available or is cost prohibitive for all Participating States.  Further services include Video Remote Interpretation (VRI) and Written Document Translation.

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