On-Demand Remote Interpreting (OPI and VRI) and Document Translation

Expiration
11/03/2021
Inception
11/04/2019
Total Terms Expiration
11/03/2024
Solicitation Number
90-000-18-00003

Lead State

New Mexico

Travis Dutton-Leyda
[email protected]
(505) 827-0477

Documents

On-Demand Remote Interpretation Services include Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI) and Document Translation.

  • Over the Phone Interpreting or OPI means off-site interpreting services provided via telephone – vendors awarded this category should be able to provide interpreting services for any known language.

  • Video Remote Interpreting (or VRI) means off-site interpreting services provided through videoconferencing technology equipment and a high-speed internet connection with sufficient bandwidth – vendors awarded in this category should be able to provide interpreting services for American Sign Language (ASL) among other languages as listed in each Master Agreement.

  • Document Translation is the act of rendering a written communication from one language to another – vendors awarded this category should be able to provide translation services for any known language.

The purpose of these contracts is to provide “as-needed” Telephone Based Interpreter Services, Video Remote Interpreter Services, and Document Translation. Contractors provide services for customers and their clients who need immediate assistance. These services are required to assist Limited English Proficiency (LEP) clients uncomfortable with and/or unable to speaking English, or whose English is not clearly understood.

Instructions

How to Order

Updates