On-Demand Remote Interpreting (OPI and VRI) and Document Translation
- Total Terms Expiration
- Solicitation Number
On-Demand Remote Interpreting (OPI and VRI) and Document Translation RFP
The Request For Proposal (RFP) for the NASPO ValuePoint Master Agreement for On-Demand Remote Interpreting (OPI and VRI)
Q&As - 90-000-18-00003 RFP
Question and answer sheet for the original RFP for On-Demand Remote Interpreting (OPI and VRI) and Document Translation
Revised Attachment C - Cost Form
Attachment C to the RFP, Cost Language and Evaluation Sheets
Revised Attachment G V2 - Technical Requirements
Description of the requirements for contractors that participate on the RFP
Attachment H to the RFP
Example Stand Alone HIPAA Business Associate Agreement
RFP Amendment 1
The first amendment to the solicitation issues March 22, 2019, changes to section 1, attachment G, H and others sections are included
RFP Amendment 2
The second amendment to the solicitation issued January 18, 2019, changes to section G are included
Evaluation Committee Report
The evaluation process and results for all contractors participating on the portfolio
On-Demand Remote Interpretation Services include Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI) and Document Translation.
- Over the Phone Interpreting or OPI means off-site interpreting services provided via telephone – vendors awarded this category should be able to provide interpreting services for any known language.
- Video Remote Interpreting (or VRI) means off-site interpreting services provided through videoconferencing technology equipment and a high-speed internet connection with sufficient bandwidth – vendors awarded in this category should be able to provide interpreting services for American Sign Language (ASL) among other languages as listed in each Master Agreement.
- Document Translation is the act of rendering a written communication from one language to another – vendors awarded this category should be able to provide translation services for any known language.
The purpose of these contracts is to provide “as-needed” Telephone Based Interpreter Services, Video Remote Interpreter Services, and Document Translation. Contractors provide services for customers and their clients who need immediate assistance. These services are required to assist Limited English Proficiency (LEP) clients uncomfortable with and/or unable to speaking English, or whose English is not clearly understood.
How to Order