Forrester Research, Inc.
Portfolio: Procurement Assistance Support & IT Research, Advisory, and Consulting Services
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Buying from a NASPO ValuePoint Contract? Learn How
How to Buy from a NASPO ValuePoint Contract
If you’ve identified a portfolio or supplier on the NASPO ValuePoint website and are ready to make a purchase:
The first step is to check whether your state has a Participating Addendum (PA) for that contract. Each PA outlines which entities within the state (such as agencies, counties, cities, public universities, or school districts) are authorized to purchase from the agreement.
If your organization is covered by a PA:
The next step is to follow your state’s or your organization’s established procurement procedures to complete the purchase. NASPO ValuePoint does not issue purchase orders or manage individual transactions, as each state or local entity retains its own procurement authority. These processes can vary widely, some state agencies may be required to use a central procurement platform (for example, an ERP (SAP, Workday, JD Edwards, etc.) or eProcurement System (Ivalua, SOVRA, CGI Advantage, etc.)), while local entities such as public universities or municipalities may have their own systems and approval thresholds.
Because these rules differ from state to state and even between organizations within the same state, NASPO ValuePoint cannot prescribe a single buying process, but encourages purchasers to work within their local procurement guidelines when utilizing NASPO ValuePoint contracts.
If your organization is not covered by a PA:
If there is no Statewide PA in place and no statewide approval memo on file, the requesting public entity shall email a request to the state CPO for authority to execute its own PA. Click here to be redirected to an interactive map to find your state CPO
Contract Information
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Description
Forrester Research is a leading independent research and advisory firm dedicated to helping teams make confident decisions through objective research, data, expert guidance, and peer insights. Forrester is an awarded vendor under the IT Research and Advisory Consulting (IT RAC) contract vehicles.
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FORRESTER DECISIONS
Forrester Decisions is Forrester's flagship research and advisory subscription service. Forrester Decisions combines independent research, practical tools, analyst expertise, executive advisory support, and AI-powered insights in a single subscription. Subscribers gain access to over 60,000 research assets, insights from 500,000+ users and leaders annually, and practical guidance that supports more informed decisions and improved organizational performance.
This combination of expertise, actionable guidance, and measurable impact has made Forrester a trusted partner to leading organizations worldwide:
- Forrester is trusted by 61 Fortune 100 Companies and 14 of 15 U.S. Executive Branch Departments.
- Organizations using Forrester Decisions report an average ROI of 259%.
- Organizations leveraging Forrester report 26% higher success rates.
FORRESTER AI
Every Forrester Decisions subscription includes access to Forrester AI, our generative AI-powered research assistant. Built from Forrester's proprietary research library, Forrester AI delivers citation-backed answers, summaries, trend analysis, best practices, and next-step recommendations in seconds. Forrester AI draws exclusively on trusted Forrester research to provide transparent, citation-backed insights users can trust. Available through the Forrester platform, Microsoft Teams, and Copilot, Forrester AI brings research and guidance directly into everyday workflows.
ENTERPRISE PRIORITIES
All Forrester Decisions users have access to Enterprise Priorities, a collection of research, insights, and tools focused on enterprise-wide business and technology issues. These resources include industry-recognized frameworks and evaluation tools like Forrester Wave⢠evaluations, Technology Radars and Tech Tidesâ¢, Total Economic Impact⢠(TEI) studies, benchmarks, assessments, and planning tools that help organizations evaluate options, measure performance, and align strategy across the business.
FUNCTIONAL PRIORITIES
Depending on their license level, users may also access Functional Priorities, which provide role-specific research, tools, benchmarks, frameworks, and guidance tailored to their responsibilities.
Functional Priorities include:
- Technology Executives
- Technology Architecture & Delivery
- Data, AI & Analytics
- Security & Risk
- Digital Business & Strategy
- Customer Experience
FORRESTER DECISIONS LICENSE LEVELS
Organizations can align access levels to the needs of different users through the following subscription options:
- Group Reader License: Gives users access to Enterprise Priority research, data, and tools.
- AI Access License: Provides self-service access to Forrester AI as well as access to an expanded Functional Priority.
- Team License: Provides access to Forrester AI, Enterprise Priorities, and a Functional Priority.
- Leader License: Provides Enterprise and Functional Priority access along with analyst guidance, advisory support, and event access.
- VIP Leader License: Combines Enterprise and Functional Priorities with Executive Partner support, strategy sessions, executive networking, and enhanced advisory services.
COURSES & CERTIFICATION
Courses & Certifications help users build role-specific skills through expert-led learning paths, certification programs, and opportunities to earn Continuing Professional Education (CPE) credits.
EVENTS, WEBINARS & PEER NETWORKING
Forrester provides multiple opportunities for clients to engage with analysts, industry experts, and peers through global events, webinars, and facilitated discussions.
DEDICATED SUPPORT
To help organizations maximize the value of these resources, Forrester assigns a dedicated Client Executive and Customer Success Manager upon award to support onboarding, align resources to priorities, and drive ongoing adoption and engagement.
VIP license holders receive dedicated support from an Executive Partner, a former executive who provides strategic guidance, and a VIP Program Associate who helps drive engagement and value. With only 15 clients per Executive Partner, subscribers benefit from the industry's lowest client-to-advisor ratios and personalized access to senior expertise.
Master Agreement
MA #DPC-1428523190-SA-20-ITRAC
Download and review this supplier's contract and any amendments.
Products & Services Scope
- Category 2 - IT RAC
NASPO ValuePoint makes every effort to maintain the accuracy and completeness of the documents on this website. However, all official records are maintained by the Lead State (or Participating Entity, in the case of participating addenda). In the event of any conflict between the documents on this site and an entity’s official records, the official records govern.
Questions, concerns, and feedback on this website’s content may be sent to [email protected].
What is a Participating Addendum?
A Participating Addendum (PA) is generally used by a state Chief Procurement Official (CPO) to establish a state contract tied to a specific NASPO ValuePoint master agreement. The PA identifies unique terms and conditions specific to a state and identifies state agencies and other eligible entities in the state that are authorized to participate in the agreement. A state CPO may issue PAs that allow participation as follows:
- Statewide provides for participation by all state and local government agencies and other eligible entities within the state
- State only provides for participation only by state agencies.
- Non State entities only provides for participation by local government agencies and other eligible entities, but prohibits participation by state agencies.
Review your state’s Participating Addendum (PA) to determine eligibility. If a PA is not currently in place, contact the state CPO to discuss whether participation may be considered.
For questions related to participation in NASPO ValuePoint master agreements, please contact the Cooperative Contract Coordination team at [email protected].
Please click here to review the Participating Addendum for eligibility details.