CoreSphere, LLC
Portfolio: Citizen Engagement Platforms
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Buying from a NASPO ValuePoint Contract? Learn How
How to Buy from a NASPO ValuePoint Contract
If you’ve identified a portfolio or supplier on the NASPO ValuePoint website and are ready to make a purchase:
The first step is to check whether your state has a Participating Addendum (PA) for that contract. Each PA outlines which entities within the state (such as agencies, counties, cities, public universities, or school districts) are authorized to purchase from the agreement.
If your organization is covered by a PA:
The next step is to follow your state’s or your organization’s established procurement procedures to complete the purchase. NASPO ValuePoint does not issue purchase orders or manage individual transactions, as each state or local entity retains its own procurement authority. These processes can vary widely, some state agencies may be required to use a central procurement platform (for example, an ERP (SAP, Workday, JD Edwards, etc.) or eProcurement System (Ivalua, SOVRA, CGI Advantage, etc.)), while local entities such as public universities or municipalities may have their own systems and approval thresholds.
Because these rules differ from state to state and even between organizations within the same state, NASPO ValuePoint cannot prescribe a single buying process, but encourages purchasers to work within their local procurement guidelines when utilizing NASPO ValuePoint contracts.
Contract Information
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Description
Founded in 2003, CoreSphere is a cloud technology consultancy and integrator headquartered in Bethesda, Maryland that brings more than 18 years of experience delivering digital transformation and enterprise customer relationship management (CRM) services to customers in the Public Sector. Leveraging our CareSphere product built on Salesforce, we have enabled our clients to perform more efficient case and client management, citizen and customer engagement functions, automate workflows, and enhance data collection, reporting and analytics capabilities in support of various customer missions. CareSphere is a comprehensive, yet modular, Client Information and Case Management System. Built specifically for Health and Human Services Agencies, this Cloud-based Software as a Service (SaaS) solution supports child welfare, adult care, home care, Medicaid waivers, housing, and many other social services programs to help drive successful outcomes for underserved populations. We have designed, implemented, and integrated Case management solutions at over 20 Federal, State, and nonprofit agencies including), the State of Maryland, and Allegheny County, Pennsylvania.
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We have successful past performance in modernizing legacy systems to the cloud and implementing citizen and customer engagement solutions for many types of Government customers, as well as extensive subject matter expertise in case management and constituent management, and demonstrated capability in implementing innovative, cloud-based solutions. We have completed large, complex projects consisting of production systems that are access by thousands of users, across public sector agencies for a variety of use cases.
For more information about working with CoreSphere under the NASPO Citizen Engagement Platform Master Agreement, please contact [email protected].
Master Agreement
MA #AR3753
Download and review this supplier's contract and any amendments.
Products & Services Scope
- Category 4: Customer Engagement
NASPO ValuePoint makes every effort to maintain the accuracy and completeness of the documents on this website. However, all official records are maintained by the Lead State (or Participating Entity, in the case of participating addenda). In the event of any conflict between the documents on this site and an entity’s official records, the official records govern.
Questions, concerns, and feedback on this website’s content may be sent to [email protected].
What is a Participating Addendum?
A Participating Addendum (PA) is generally used by a state Chief Procurement Official (CPO) to establish a state contract tied to a specific NASPO ValuePoint master agreement. The PA identifies unique terms and conditions specific to a state and identifies state agencies and other eligible entities in the state that are authorized to participate in the agreement. A state CPO may issue PAs that allow participation as follows:
- Statewide provides for participation by all state and local government agencies and other eligible entities within the state
- State only provides for participation only by state agencies.
- Non State entities only provides for participation by local government agencies and other eligible entities, but prohibits participation by state agencies.
Review your state’s Participating Addendum (PA) to determine eligibility. If a PA is not currently in place, contact the state CPO to discuss whether participation may be considered.
For questions related to participation in NASPO ValuePoint master agreements, please contact the Cooperative Contract Coordination team at [email protected].
Please click here to review the Participating Addendum for eligibility details.